Straight answers to the questions we get asked most. Each one links to the page with the full detail. Can't see yours? Email [email protected] and Dan will answer it.
Prices and plans
How much does a Zenlio Local website cost?
Builds start at £1,250 with £79 a month for hosting, updates and a monthly content change. Professional is £2,500 plus £129 a month, and Growth is £3,950 plus £199 a month. There's no VAT on top. Full details are on the Local page, and every price we charge is on our pricing page.
Is Zenlio overkill if I only need a handful of pages?
Not really, because the plans scale with what you need rather than forcing a big build on you. Starter covers a straightforward site done properly. You only need Professional or Growth once you've got more services, more areas, or more competition to out-rank. More detail →
Can I move between Starter, Professional and Growth later?
Yes. Plenty of trades start on Starter to get something live and own it, then move up as the site earns its keep. There's a three-month minimum on any plan, then 30 days' notice if you ever want to change or leave. More detail →
What does Zenlio Studio cost?
Sprint landing pages start at £1,250 a page, with packs of three to five pages at £3,500 to £6,000. Replatforming runs £6,000 to £25,000 and up, and a full Strategy and Build is typically £15,000 to £40,000. Every price is fixed and agreed up front. More detail →
How much do WordPress care plans cost?
Care plans start at £95 a month with hosting included, and one-off fixes are fixed price, so you don't need a care plan to get something sorted. Details are on the WordPress page.
Do I have to pay monthly, or can I pay upfront?
Zenlio Local is a smaller build fee plus a monthly that covers hosting, updates and content, and you own the site from day one. We've written an honest comparison of paying monthly against paying upfront across the market.
Ownership and contracts
Do I own my website?
Yes, always. What you pay for is yours, the domain is registered in your name, and if you ever leave we hand over the files. No platform lock-in and no holding your domain hostage. More detail →
What if I want to cancel?
You can cancel the monthly plan any time after the three-month minimum, with 30 days' notice. The website you've paid for is yours, and we hand over all the files. More detail →
Is there a written contract?
Yes. You get a clear written scope and price before anything starts, and terms covering the plan, the notice period and what's included. Our full terms of service are public. More detail →
Do I need to buy a domain first?
Either way works. If you already have one, we use it. If you don't, we register it for you, in your name, not ours. More detail →
What happens to my existing domain and email when I switch?
Your domain stays yours. We point it at the new site and your email keeps working, because email and website hosting are separate things. If the domain sits in someone else's account, we'll help you move it into your name first. More in domain, hosting and email, explained. More detail →
How it works
Do I need to write anything?
No. You fill in a 10-minute form about your business, your services, the areas you cover and a bit about yourself. We write everything else. More detail →
How long does a new website take?
Within 10 working days of the day your form comes back. We draft the structure and words for every page, you check it and ask for changes, we build it properly with SEO and schema in place, and it goes live. More detail →
I'm not technical. Is this going to be complicated?
Not at all. You fill in one form and we do everything else. You don't need to log into anything or learn any software. When something changes, you email us and we update it. More detail →
Do my photos and logo need to be professional?
No. Decent phone photos are usually fine, and if you don't have a logo yet we can start with a simple wordmark. Real photos of your work matter far more than production value. More detail →
What if I'm not happy with the first draft?
You say so and it gets changed. The person who built it is the person making the change, so there's no account manager in between and no extra invoice for getting it right. More detail →
Can you replace my existing website?
Yes. We build the new site, point your existing domain at it, and redirect your old page addresses so you keep your Google rankings. Your reviews stay put, because they live on your Google Business Profile. More detail →
Getting found
How long until I see results?
Your site goes live within 10 working days and Google usually starts indexing it within days. Most clients see their first enquiries from the site within four to eight weeks, and rankings build steadily over three to six months. More detail →
What is AI search, and will my site show up in it?
When someone asks ChatGPT, Gemini or Perplexity for a recommendation, those tools look for businesses whose websites clearly say what they do and where. Every Zenlio site is built for that from day one. You can check where you stand with our free AI Visibility Test. More on how we do AI search. More detail →
Will I lose my Google rankings if I move to you?
Not if the move is done properly. We check what your current pages rank for, keep or improve those pages, and redirect every old address to its new home. Our guide to moving a site without losing rankings explains how. More detail →
How do I get more Google reviews?
Ask every customer, at the moment they're happiest, with a direct review link sent by text the same day. We've written a full guide with text templates. Or see how we set up and look after your Google Business Profile.
Who we work with
Where is Zenlio based?
Basingstoke, in north Hampshire. We build for businesses across Hampshire, Berkshire and Surrey, and further afield too, because most of the work happens without anyone needing to travel. See every town we cover.
What if my industry isn't listed?
Get in touch. The model works for most owner-run businesses where customers are local and trust matters. If we're a good fit, we'll say so. If we're not, we'll point you somewhere better. More detail →
Do you build online shops?
Not through Zenlio Local, which is built for service businesses that want enquiries and bookings. Ecommerce is a different job and sits under Zenlio Studio. More detail →
Do you work with bigger businesses and marketing teams?
Yes. That's Zenlio Studio: landing pages, CMS migrations and full rebuilds for in-house marketing teams, with the same senior person scoping and building the work. More detail →
Do you work on WordPress sites?
Yes. We look after existing WordPress sites on care plans, fix hacked or broken ones at a fixed price, and build lean WordPress sites for people who want to edit their own. If nobody will log in week to week, we'll usually recommend a static site instead. More detail →